Our delivery and postage policy

At airsoft armourer, we use a fixed rate shipping method.

The fixed rate per 10kg allows us to maximise the amount of products we can send in one shipment. For whatever reason the postage is cheaper or you are ordering smaller items for example: spring, motor, bucking etc, we will reimburse the difference in cost as a voucher to use at airsoftarmourer.co.uk.

We use different couriers at different times. This allows us to get your parcel delivered to you, in the quickest and most reliable way.

Some of couriers are:

  • DPD
  • Hermes
  • UPS
  • Royal Mail
  • Fedex

If you do not wish for us to use any of these couriers please specify when ordering and provide us with your preferred way of delivery.

Since prices are changing all the time, we can not guarantee that the fixed rate shipping of £10 per 10kg will remain.

Shipment Processing Time

All orders are processed within 24 hours and after processing, will be delivered between 3-5 business days. 

For whatever reason we have a high volume of orders or we cant get your order out in time, we will let you know ASAP. 

Shipment Confirmation And Order Tracking

As soon as an order has been processed you will be provided with a tracking number by one of our designated couriers.

Damages

Airsoft Armourer is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

For whatever reason you need proof of purchase, please see the “My account” section, located at the top of the page. Please refer to orders and there, you will be able to print/ download and keep track of previous/ current purchases and orders.

International Shipping Policy

Airsoft Armourer does not currently ship outside of the UK.

This is to make sure we can deliver our excellent service of providing the correct equipment within an acceptable time frame.

We will be starting to ship outside the UK later into 2022. If you have any questions regarding international shipping, please don’t hesitate to contact us.

Returns Policy

For more information on our returns policy, please click here.Refund and Returns Policy